Traditional phones are fading away quickly, as more and more businesses are switching to VoIP telephony solutions. With VoIP technology, businesses get a powerful communication...
How will AI Shape the Future of VoIP?
HighlightsAI can help businesses, especially contact centers, improve their operations. Let's see how AI and its ongoing innovations are influencing the future of VoIP and...
9 Core Benefits of VOIP for Business
Voice Over Internet Protocol is a sophisticated phone system that uses the internet to make & receive calls instead of using a traditional phone system. Enterprises...
How To Transfer A Call With A Yealink Phone
In this article, we will discuss: How to Perform a Blind Transfer Performing a Semi-Attended Transfer Performing an Attended Transfer with a Yealink. This article...
The VoIP Security Checklist: Best Ways to Secure Your VoIP System
VoIP systems are becoming popular among businesses, and this trend is only expected to grow over time. The growth of VoIP solutions also means that...
Why Businesses Should Invest in VoIP Technology
VoIP has now become the standard form of voice communications for businesses around the world. This is because it brings many benefits over traditional phone...
5 Tips on Incorporating VoIP Service in Your Customer Helpdesk
Your customer help desk can make or break your company. As one of your business’ front liners, this is where your customers can interact directly...
VoIP Basics: A Complete Guide to Voice Over Internet Protocol
VoIP, or Voice over Internet Protocol, allows the transmission of phone calls to customers via the Internet, rather than traditional telephone landlines.VoIP enables businesses through...